Trust AC

Terms and customer information

These terms explain how online estimates and enquiries work before any final quote or installation appointment is agreed.

Online estimates

Online estimate ranges are indicative only. They are based on the information supplied and do not create a binding quote.

A final quote is confirmed in writing after Trust AC reviews site details, photos, access, equipment availability, and supplier pricing.

The customer is responsible for providing accurate postcode, property, access, permission, electrical, and room information.

Photos help with remote review but do not replace a professional site check where one is needed.

Customers should check landlord, leasehold, freeholder, building management, planning, and neighbour requirements where applicable.

No payment is taken through this website. Payment terms, deposits if any, and cancellation terms must be agreed separately in writing.

Warranty cover depends on the equipment, installation scope, manufacturer requirements, and agreed servicing arrangements.

Trust AC is not responsible for decisions made from an indicative online estimate before a final written quote is issued.